All of Arden's support services can be easily adapted, combined and customized to address specific needs. In addition to the services outlined above, Arden also offers traditional networking support and consulting, HelpDesk services, Network/Internet staffing services, as well as a host of others.

Arden makes it a priority to maintain a staff with leading-edge skills sets and ample practice. Management is always adding new skills to Arden's repertoire. These technical skills can be used in tandem in order to provide any one of the following:

  • Web-site Performance Monitoring:
    Ensuring that your site is keeping pace with demands (more hits, broader activity, increased data, etc.)
  • ISP Performance Monitoring:
    Ensuring you are provided with consistent service.
  • Database Performance Monitoring:
    Ensuring that your company database is adequately accessing and disseminating information.
  • Daily Site Checks:
    Checking for and updating broken links, missing images, etc.
  • Creating Graphical Usage Charts:
    An understandable means of assessing your web-site's statistics.
  • Migration Planning:
    For site expansion based on a web-site's statistics.
  • Disaster Recovery Planning and Implementation:
    Foreseeing future problems and addressing them before they bring down the site.
  • Space Utilization on Server:
    Streamlining your site.
  • Mail Testing:
    Ensuring that e-mails sent reach their destination in the least possible time.
  • ISDN/Analogue Dial-In Support:
    For additional security (and to achieve complete redundancy), Arden is also able to dial into your ISDN Terminal Adapter or Analogue Modem attached to your internal network. Once connected, Arden's staff can manage, monitor and support your systems. (This option requires ISDN or modem equipment attached to your network.)

 


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