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All of Arden's support
services can be easily adapted, combined and customized to
address specific needs. In addition to the services outlined
above, Arden also offers traditional networking support and
consulting, HelpDesk services, Network/Internet staffing
services, as well as a host of others.
Arden makes it a priority to maintain a staff with
leading-edge skills sets and ample practice. Management is
always adding new skills to Arden's repertoire. These
technical skills can be used in tandem in order to provide
any one of the following:
- Web-site Performance Monitoring:
Ensuring that your site is keeping pace with demands (more
hits, broader activity, increased data, etc.)
- ISP Performance Monitoring:
Ensuring you are provided with consistent service.
- Database Performance Monitoring:
Ensuring that your company database is adequately
accessing and disseminating information.
- Daily Site Checks:
Checking for and updating broken links, missing images,
etc.
- Creating Graphical Usage Charts:
An understandable means of assessing your web-site's statistics.
- Migration Planning:
For site expansion based on a web-site's statistics.
- Disaster Recovery Planning and
Implementation:
Foreseeing future problems and addressing them before they
bring down the site.
- Space Utilization on Server:
Streamlining your site.
- Mail Testing:
Ensuring that e-mails sent reach their destination in the
least possible time.
- ISDN/Analogue Dial-In Support:
For additional security (and to achieve complete
redundancy), Arden is also able to dial into your ISDN
Terminal Adapter or Analogue Modem attached to your
internal network. Once connected, Arden's staff can
manage, monitor and support your systems. (This option
requires ISDN or modem equipment attached to your
network.)
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