Depending on where you are located, Arden can design an on-site support system to suit your needs.

In countries with Arden offices, we can offer on-site support with our own staff. Wherever this is not possible, we have identified partner firms (chosen for their high standards and competitive pricing) to act as your on-call, on-site, support team. In the latter scenario, we will remotely manage all services performed by the partner firm and regularly review their work to ensure that you are fairly charged and well supported. A partner firm receives all information necessary to maintain a project directly from the Arden office, leaving no room for mis-communications.

Arden's goal for on-site support is to provide connectivity between your systems and Arden's. Once this has been accomplished, Arden can continue support remotely and so keep your costs to a minimum.